Virtual Items Policy

Virtual Items Policy

(If your residence is in another country, and not the European Economic Area, United Kingdom, or Switzerland)

Last updated: September 2024

The Shipsanitor is a groundbreaking mobile application designed to revolutionize the maritime industry’s approach to health, hygiene, and sanitation inspection. Leveraging state-of-the-art AI technology and user-centric design, Shipsanitor is not just an app for inspectors but a comprehensive tool designed for all ranks of crew members, from entry-level personnel to top management.

The app caters to the basic needs of individuals in their day-to-day ship life, making it an essential tool for maintaining high standards of hygiene and sanitation on vessels. Additionally, Shipsanitor features an E-Learning component, offering free courses and Paid courses to enhance knowledge in the maritime industry. With the Ask Elara AI feature, users can get answers to all their questions and doubts within seconds. This revolutionary mobile application transforms ship public health hygiene and sanitation inspections by enabling users to perform comprehensive inspections quickly and efficiently, leveraging cutting-edge AI technology and an intuitive design. It is open to users of the Services who are aged 18 or older and is subject to the following terms and conditions of this Virtual Items Policy.

COINS

Who can buy Coins? Users of our Services who are aged 18 or older may purchase virtual “coins” (“Coins”) from us using authorized payment methods and through payment providers made available and authorized by us.

Purchasing Coins The price of the Coins will be displayed at the point of purchase. All charges and payments for Coins will be made in the currency specified at the point of purchase through the relevant payment mechanism. Currency exchange settlements, foreign transaction fees and payment channel fees, if any, are based on your agreement with the applicable payment provider. You will be responsible for the payment of any Coins purchased by you. Once your purchase has been completed, your user account will be credited with Coins. If you wish to make changes to your purchase, please contact us at the email address set out below. We will let you know if this change is possible. Please note that changes may impact price as well as other aspects of your purchase. If you live in the European Union, you have certain rights to withdraw from a purchase under the Consumer Rights Directive and its implementing legislation. However, if you purchase Coins, you acknowledge and agree that we start supplying the Coins to you as soon as the purchase is complete and therefore, your right to cancel or withdraw from the agreement to purchase is lost at this point.

How you can use Coins Coins can be used to purchase In App features. Coins cannot be exchanged for cash, or legal tender, or currency of any state, region, or any political entity, or any other form of credit. Coins can only be used on our Platform and as part of our Services, and cannot be combined or used in conjunction with other promotions, coupons, discounts or special offers, except those designated by us. No Coins may be assigned or transferred to any other user of the Services or third party except as expressly permitted by us in writing. The sale, barter, assignment or other disposal of any Coins, other than by us, is expressly prohibited. Accrued Coins do not constitute property and are not transferable: (a) upon death; (b) as part of a domestic relations matter; or (c) otherwise by operation of law. Any Coins assigned, sold, or otherwise transferred without the express written consent of us are void. Any user of the Services who violates this restriction may have his or her account terminated by us, forfeit Coins from his or her account, and/or be subject to liability for damages and litigation and transaction costs. All Coins of a user will expire automatically upon termination of the user’s account for any reason. You agree that we have the absolute right to manage, regulate, control, modify and/or eliminate such Coins, where we have a valid reason to do so, in any general or specific case, and that we will have no liability to you based on its exercise of such right. If we decide to eliminate Coins from our services completely, we will do so by providing reasonable notice to you.

Contact us If you have any problems with the purchase of Coins, contact us at: feedback@shipsanitor.com